000			00293nam a22001337a 4500
020			_a9789353066314
082			_a658.403 BES/T
100			_aBESTERFIELD DALE H.
245			_aTQM TOTAL QULITY MANAGEMENT
250			_a7TH
260			_aCHENNAI _bPEARSON _c2022
300			_a622
942			_cBK
999			_c77069 _d77069