Zeithaml, Valarie A.
Services Marketing: Intergrating Customer Focus Across The Firm - 3RD ED. - New Delhi Tata Mcgraw-Hill 2003
9780070530424
Services Marketing
Services Marketing: Intergrating Customer Focus Across The Firm - 3RD ED. - New Delhi Tata Mcgraw-Hill 2003
9780070530424
Services Marketing